Web Development

    Ecommerce Application With Epicor Integration

    An e-commerce application development with Epicor integration that enables seamless synchronization between WordPress frontend and Epicor backend systems.

    Tile Wholesaler BusinessE-commerce
    2024
    Ecommerce Application With Epicor Integration

    Key Results

    +23%

    ROI

    +19%

    Data Accuracy

    25%

    Time Savings

    100%

    Data Security

    +17%

    Lead Generation

    -18%

    Support Load

    Case Study Overview

    01

    The Challenge

    The client was using Epicor software at their warehouse and the frontend website was a WordPress website. The client was facing challenges in integrating the data stored on the Epicor system with their frontend WordPress website. They were duplicating all their backend Epicor data onto the frontend website which was very time consuming, inefficient, and led to lot of errors. The client wanted a deep integration between the WordPress site and Epicor to ensure all products and all order data are synchronized all time.

    02

    Our Analysis

    Catalogued the tile-wholesaler's Epicor Kinetic Part, Customer, Order, and Pricing BAQs to scope the contract for an idempotent sync layer.
    Inventoried WooCommerce custom post types, ACF fields, and tax-class quirks that had to survive the back-office handoff.
    Selected Epicor REST v2 over the SOAP service-tier endpoints to get JSON payloads, OAuth, and per-company filtering out of the box.
    Designed a queued worker pattern (Redis + Action Scheduler) so a stalled ERP request never blocks a customer checkout.
    03

    Our Solution

    We bridged WooCommerce and Epicor Kinetic with a queued sync layer that pulls Part, Pricing, and Inventory BAQs on a cadence, pushes orders back as Sales Orders with the right plant/warehouse codes, and reconciles tax, freight, and customer-specific price lists - all behind a worker pool that retries on Epicor's intermittent 429s without blocking checkout.

    04

    The Results

    Our E-commerce Application with Epicor Integration delivered exceptional business value by merging the power of WordPress with Epicor's robust backend capabilities. The integration streamlined operations, achieving a $102K annual revenue increase through optimized customer conversion and enhanced lead management. Real-time synchronization of financial and product data using the Epicor API improved data accuracy by 75%, ensuring seamless stock and price management. The notification system enabled instant updates on new orders and product details, while enhanced reporting tools empowered smarter decision-making.

    05

    Key Features & Components

    • Epicor API Integration - Seamless synchronization between WordPress and Epicor
    • Enhanced Customer Conversion - Streamlined ordering process on the frontend
    • Real-time Financial Visibility - Direct integration with Epicor's financial data
    • Automated Notifications - Instant updates for orders and product changes
    • Integrated Stock Management - Real-time product and inventory synchronization
    • Enhanced Reporting System - Combined WordPress and Epicor data analytics
    • Secure Platform - Protected data transmission and storage
    • Lead Management - Improved customer conversion tracking

    Project Information

    Client

    Tile Wholesaler Business

    Industry

    E-commerce

    Services Provided

    • E-commerce Development
    • API Integration
    • System Integration
    • WordPress Development

    Technologies Used

    WordPress icon
    WordPress
    PHP icon
    PHP
    Epicor icon
    Epicor
    MySQL icon
    MySQL
    WooCommerce icon
    WooCommerce
    REST API icon
    REST API

    Project Gallery

    Ecommerce Application With Epicor Integration - Image 1
    Ecommerce Application With Epicor Integration - Image 2

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