Hotel Management System
A property-management system designed for independent hoteliers and small chains who want OTA parity without the per-room fees of legacy PMS vendors. Concierge staff handle walk-ins, group blocks, and split folios from a colour-coded reservation grid; housekeepers update room turnover status from a tablet that mirrors front desk in real time; the F&B point-of-sale posts charges directly to the guest folio; and revenue managers pull ADR, RevPAR, and length-of-stay reports the moment night audit closes. OTA inventory stays in lockstep with the in-house calendar through two-way channel sync.
Property Operations Suite
Front-Desk Friction
A three-property boutique group was juggling Cloudbeds for reservations, a separate Square till in the bistro, and QuickBooks for finance - none of which talked to each other.
- OTA overbookings: Inventory parity between Booking.com and the in-house calendar took up to 90 minutes to refresh, generating walk-outs in high season.
- Disconnected housekeeping: Room readiness was relayed by walkie-talkie, slowing same-day arrivals.
- Folio gaps: Bistro and spa charges were re-keyed at checkout, with frequent omissions.
- No revenue intelligence: ADR and RevPAR were rebuilt in Excel each Monday from three exports.
- Night audit pain: End-of-day reconciliation between PMS, POS, and accounting took two staff hours nightly.
PMS Architecture
We rolled out a single Odoo-based PMS that owns the reservation, the folio, and the ledger - with two-way OTA sync and a tablet-friendly housekeeping module.
- Channel sync in seconds: Inventory and rates push to Booking.com, Expedia, and Airbnb within 30 seconds of any change.
- Tablet housekeeping board: Room attendants flip status (dirty, clean, inspected, out-of-order) from any device; front desk sees it instantly.
- Folio-aware POS: Bistro and spa terminals post charges to the right guest with a room-number lookup.
- Group block manager: Wedding and corporate blocks created in two clicks with rooming-list import.
- Revenue cockpit: Live ADR, RevPAR, occupancy, pickup, and pace metrics; comparison to budget and last-year actuals.
- Automated night audit: One scheduled run reconciles charges, posts taxes, and rolls the business date.
RevPAR Lift
The three properties consolidated onto a single ledger inside a quarter and recovered margin within two seasons.
- Walk-outs from OTA double-sells fell to zero across the first full season after launch.
- Average check-in time dropped from 6 minutes to 90 seconds thanks to pre-loaded arrival data.
- RevPAR rose 12 % in year one, driven by dynamic rate suggestions tied to live pickup.
- Night audit shortened from 2 hours to 8 minutes of supervised automation.
- In-stay ancillary spend per guest grew 22 % after the folio captured every bistro and spa touchpoint.
Hospitality Module Map
Property Snapshot
Rollout Window
Front-Desk Modules
- Two-Way OTA Channel Sync
- Reservation Grid with Group Blocks
- Tablet Housekeeping Status Board
- Folio-Aware F&B and Spa POS
- Live RevPAR / ADR Revenue Cockpit
- +2 more features
Hospitality Stack
Project Gallery
Hotel Licence Tiers
Pick a property tier sized to your room count, channel-manager load, and night-audit footprint. Every tier ships with the PMS, booking engine, and housekeeping board.
Inn
For independent inns and B&Bs
- Up to 50 keys
- Two OTA connections
- Reservation grid & housekeeping board
- Single till POS posting
- Helpdesk during business hours
Resort
For boutique hotels and small resorts
- Up to 300 keys
- Unlimited OTA connections
- Multi-outlet F&B and spa POS
- Group block and rooming-list import
- Automated night audit
- Concierge live-chat helpdesk
Portfolio
For chains operating multiple properties
- Unlimited keys across properties
- Yield-management rate engine
- Revenue and pace BI cockpit
- Custom guest-journey automations
- Branded mobile check-in app
- Named hospitality success lead
- Webhooks for accounting and CRS sync
Need Door Locks or RMS Integration?
We integrate Salto / Assa Abloy door systems, IDeaS or Duetto RMS, and Opera Cloud migrations.
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